We're here to help.
Questions about setup, billing, features, or enterprise needs — we read every message and respond personally.
Technical Support
Agent install issues, dashboard questions, alert configuration, Captain AI help, or anything else about the product.
Sales & Partnerships
Volume pricing for 50+ servers, agency partnerships, white-label inquiries, or custom billing arrangements.
Feature Requests
Ideas for new features, integrations you need, distributions you want supported, or anything we could do better.
Send us a message
Fill in the form and we'll get back to you personally — not a bot, not a ticket queue.
Response times
Business hours: Monday–Friday, 9am–6pm IST. Urgent production issues handled outside business hours for Pro customers.
Before you write
Check /docs — most setup questions are answered there.
Captain AI can often diagnose specific server setup issues instantly without waiting for us.
Want to see the product before committing? Book a 15-minute live demo with our team.
Quick FAQ
Production down?
If your InfraCaptain-monitored server is down right now, use Captain AI first — it may already have diagnosed the issue. Then email support with URGENT in the subject line.